COVID-19 Response

Auto House Mazda
COVID-19 Response

Auto House Mazda is OPEN for both SALES & SERVICE and is committed to doing all we
can to keep our customers and employees safe and healthy during the COVID-19
Coronavirus pandemic. We have greatly increased the availability of disinfectant wipes
all over our dealership and re-focused our cleaning efforts to frequently disinfect often touched
surfaces like door handles, washroom taps, counters, etc. in our store. Our
vehicles are well-sanitized between all test drives and we will be sanitizing all incoming
vehicles for service by wiping down the vehicle’s touch points. We are now following all
procedures to protect against unwanted pathogen transmission and follow best
practices from the Government of Canada.

We want to ensure that our dealership is a safe place for our customers and our staff. If
you are experiencing any symptoms or have been out of the country within the last 2
weeks, we implore you to follow the Government mandated self-isolation for 14 days.
This will help keep our staff and community at large as safe as possible.
We understand that some of our customers need to take extra precautions with their
health by avoiding high-traffic areas in public places. If you are concerned about
spending time in public places, we will do everything we can to assist you from the
comfort of your own home.

Our Service Department is OPEN so whether you have an appointment or not you can
simply drive in and our service Dept will accommodate you. You can access our Service
Department with Night/Day Drop-Off privileges. That way you don’t have to be in
physical contact with our employees at the dealership at all. Your vehicle will be well sanitized
both before and after we have done the required service. Man doors to the
dealership are locked to prevent all walk-in floor traffic by the general public.
Also, we offer a payment-on-line feature that will enable you to do the important
servicing your vehicle needs and make payment without the need to enter the
dealership. You can call your credit card number into us. Only credit cards will be
accepted. You will be required to make payment arrangements outside of the
dealership. Our regular in-house cashier is unavailable at this time.
Even in these challenging times, we will ensure safe and convenient access to your
personal transportation needs in the form of our amazing Honda vehicles.

WITH COMMON SENSE AND RESPECT FOR THE WELL BEING OF BOTH YOU OUR CUSTOMERS
AND OUR DEDICATED EMPLOYEES WE WILL GET THROUGH THIS DIFFICULT TIME
TOGETHER